Sree Balaji College of Nursing has got excellent infrastructure facilities such as well ventilated spacious class rooms, well equipped laboratories for each department which helps to develop nursing skills, Library to acquire knowledge to follow evidence based nursing practice in nursing profession and to become eminent nurses. In addition our College has good Examination Hall, Seminar Hall and Auditorium.

The Co-curricular and extra-curricular activities to instill a spirit of competition and team instinct in the students.

Library:

The Library on the Sree Balaji College of Nursing is a well organized one with an adequate and good collections of books. It is fully equipped with modern tools of learning such as Computers, CD, CD-Roms, LCD projectors.

It has a reading hall well furnished and provided with a number of study oriented International and National Journals. The Library is open from all working days.

NATIONAL SERVICE SCHEME:

The National Service Scheme (NSS) is an Indiangovernment-sponsored public service program conducted by the Department of Youth Affairs and Sports of the Government of India. Popularly known as NSS, the scheme was launched in Gandhiji's Centenary year, 1969. Aimed at developing student's personality through community service, NSS is a voluntary association of young people in Colleges, Universities and at +2 level working for a campus-community linkage.View More in Detail...

STUDENT GRIEVANCE REDRESSAL CELL:

The Grievance redressal committee at the college is envisaged to promote and maintain a conducive learning and work environment for the students and the employees. It was set up in order to redress academic and non-academic problems and grievances which the students undergo in the campus. The cell looks into the grievances very carefully after collecting letters/feedback related to their problems via suggestion box. Proper remedial measures or actions are made with regard to the base and nature of the problems. The committee functions with the following objectives. Grievance Redressal Cell is responsible for finding solutions to problems/grievances of students and employees arising during the period of their training and employment in the Institution.

• To redress academic and administrative grievances and problems of the students.
• To make faculty members responsive and well-mannered in handling the students.
• To take remedial measures with impartial and holistic approach.

OBJECTIVES:

• Uphold the dignity of the college by ensuring a harmonious environment in the college.
• To make faculty and students aware that they can submit complaints and that Members are available to do so
• To provide a forum where they may openly express their complaints while maintaining the utmost confidentiality.
• Ensure appropriate and timely review and resolution of staff and students’ grievances.
• Verify the complaints pertaining to the conduct of examinations and decides the course of action.
• To provide the students the proper counselling they need to resolve their complaints
• Improve the Academics and administration functioning of the College.

ROLES AND RESPONSIBILITIES:

• Encouraging students to voice their complaints and difficulties openly and honestly without any fear.
• To examine the grievances the Student Grievance Redressal Committee has received.
• To carry out surveys to determine students' issues and offer appropriate solutions.
• To provide responsive, accountable and easily accessible system for settlement of grievances and to take measures in the college to ensure expeditious settlement of grievances of students in order to preserve a peaceful educational environment in the institution.
• Encouraging college students to treat one another with dignity and respect, and to use the greatest restraint and patience if a conflict arises.
• Advising all staff to be affectionate to the students and refrain from acting hatefully against any of them for any reason.

SCOPE:

The cell will deal with Grievances received in writing from the students about any of the following matters: -

Academic Matters: Related to timely issue of Mark-sheets, Transcripts, Transfer Certificates, Conduct Certificates or other examination related matters.

Financial Matters: Dues and payments related to Tuition fee, library etc.

Other Matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers etc.

PROCEDURE FOR LODGING COMPLAINT:

1. The students may feel free to put up a grievance in writing in the administration department and drop it in suggestion/complaint boxes. Can also sent mail to sbcnchennai@gmail.com

2. The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

STANDARD OPERATING PROCEDURE FOR HANDLING GRIEVANCE:

• On receipt of complaint / grievance, Grievance Committee shall segregate the complaint, discuss with the concerned committee and thereafter direct the said complaint to the respective committee;
• Complaints of general nature shall be considered by this committee and resolved accordingly.
• The concerned committee shall investigate the cases directed accordingly.
• If required, a hearing with the complainant or clarification from the concerned may be taken.
• The complainant shall be informed about the action taken by the committee.
• If the complaint / grievance is found invalid, the complainant and the person against whom the complaint is made, will be informed accordingly and penal action may be taken.
• The complaint in any case shall be resolved within a one month of its receipt

FREQUENCY OF GRIEVANCE REDRESSAL COMMITTEE MEET:

However, the Grievance Redressal Cell shall convene right away and take the required procedures to redress the grievance if it becomes essential due to the immediate actions that must be taken based on the nature of the complaint.

OMBUDSPERSON DETAILS:

Dr. Sathiyalatha sarathy

Vice Principal, Professor & HOD, Department of Obstetrics &Gynaecology in Nursing

Sree Balaji College of Nursing

Chrompet,Chennai

Mail id : sathiyalathas@gmail.com

Mobile: 09994547145

STUDENT GRIEVANCE REDRESSAL CELL FORM

AGENDA:

1. Need of projector in the class room
2. Separate uniform colours for clinicals and theory blocks

DISCUSSION:

AGENDA:1 Need of projector in the class room

1. The need was discussed
2. The pros and cons were discussed
3. The budget was estimated

AGENDA:2 Separate uniform colours for clinicals and theory blocks

1. The need was discussed
2. The pros and cons were discussed
3. The colours were suggested